Deliver exceptional customer support on the go with the Freshdesk app for iOS. This powerful tool allows you to unchain yourself from your helpdesk and effortlessly make your customers happy.
Freshdesk is an online customer support software that enables you to provide support to your customers through various channels, such as email, phone, chat, Facebook, Twitter, and your website.
Key Features:
- Quickly access all available tickets and gain a comprehensive overview of your helpdesk.
- Prioritize tickets that require your attention by utilizing filters before responding.
- Easily manage your support operations by setting priorities, assigning agents, and changing ticket statuses.
- Automate routine actions with one-click scenarios to streamline your workflows.
- Delete unwanted tickets and block spam directly from your phone.
- Accurately log time spent on each ticket to keep track of your productivity.
- Receive push notifications to stay informed about all updates and changes in real-time.
Vue d'ensemble
Freshdesk est un logiciel de Freeware dans la catégorie Entreprise développé par FRESHWORKS TECHNOLOGIES PRIVATE LIMITED.
La dernière version de Freshdesk est 9.4.0, publié sur 04/07/2024. Au départ, il a été ajouté à notre base de données sur 07/10/2023.
Freshdesk s’exécute sur les systèmes d’exploitation suivants : Android/iOS.
Utilisateurs de Freshdesk a donné une cote de 5 étoiles sur 5.
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